Frequently Asked Questions
Everything you need to know about bringing MOVA into your home.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for home decor items?
We offer a 30-day return window for all unused items in their original packaging. If you are not completely satisfied with your purchase, please contact our support team to initiate a return or exchange.
Are MOVA products covered by a warranty?
Yes, all our furniture and home accessories come with a 1-year limited warranty against manufacturing defects. This ensures your home remains beautiful and functional for years to come.
Do you offer international shipping?
Currently, MOVA ships to the United States, Canada, and select European countries. Shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options like Affirm or Klarna for larger furniture purchases.
How can I track the status of my assembly service?
If you added professional assembly to your order, our service partner will contact you within 48 hours of your delivery to schedule a convenient appointment time.